CLIENT ACTIVATION FOR THERAPISTS & MENTAL HEALTH PRACTICES
Consistent follow-up with your clients, without more tasks for you to manage.
A thoughtful, well-timed text can make it easier for past clients to reconnect. ClinicGlide identifies your best follow-up opportunities for you, starts the conversation and helps interested clients book directly into your schedule.
Clients mean to come in—but life gets in the way
Your practice already has many clients who intended to return, referrals who never booked and new inquiries that didn’t quite get scheduled.
Past clients
Clients who haven’t visited in a while and may be ready to reconnect.
Unscheduled follow-ups
Clients who intended to return but never booked their next appointment.
Unbooked referrals
Prospective clients who were referred but never scheduled .
Cancels and no-shows
Clients whose appointment was cancelled or missed and never rebooked.
Inquiries to follow up
People who called or texted your practice but didn’t complete a booking.
ClinicGlide identifies the strongest opportunities for follow-up with you, starts the conversation and makes it easier for interested clients to take the next step.
From client list to booked appointments
1
See follow-up opportunities
ClinicGlide spots clients most ready for follow-up. You review and choose who to contact.
2
Gently start a conversation
Clara sends each selected client an approved text message and responds immediately when they reply.
3
Book the appointment
Clara answers scheduling questions, finds an appropriate time and books directly into your practice calendar.
CLIENT ACTIVATION OPPORTUNITY CALCULATOR
What could consistent follow-up mean for you?
Estimate what Client Activation could contribute to your clients, your schedule and the sustainability of your practice.
Enter your clinic numbers
Adjust the fields below to update your estimate instantly.
A fuller schedule allows more clients receive the care they need, while you build a more consistent, sustainable caseload.
CLIENT ACTIVATION PLANS
Choose the Client Activation plan that fits the size of your practice and the number of clients you want to reconnect with.
Essentials
$299 USD / mo
Includes:
600 AI-powered SMS messages
Simple message template building
Powerful multi-channel scheduler
Message Management Platform
Up to 10 Practitioners
Per-message approval
Growth
$499 USD / mo
Includes everything in Essentials package, plus…
1,200 AI-powered SMS messages
Up to 25 Practitioners
Context passing for rapid booking
Flexible campaign batch sizes
Test mode before sending
Enterprise
Custom Pricing
Large health systems & networks
Advanced workflows and integrations
Dedicated implementation support
Multi-team deployment
Additional messages and practitioners can be authorized monthly. • PMS/EHR connectors and additional voice capabilities are available separately.
THE CLIENT EXPERIENCE
TEXT MESSAGE
Past client activation
Morning, It’s Galactic Therapy. Just noticing we haven’t seen you in a while. I’m Clara, a virtual scheduling assistant. Would you like a hand finding a time?
Yes, please. I’ve been meaning to get back in. I've just been soooo busy. Can you help with that?
I can help with that. Would you like first available with Dr. Aaron Beck, or is there a specific date you prefer?
•••
Confirm client and appointment details
•••
Appointment Scheduled
Friday, November 6th · 3:45 PM
A helpful text message or phone call arrives from a clinic they already know and trust.
They confirm they’re interested, have a conversation, and choose an appointment time immediately.
Their visit is confirmed, a reminder is on the way, and they’re back on the path to feeling better—grateful for the nudge.
Trusted by Healthcare Leaders
Follow-up that works for clients and your practice
Help clients reconnect
Give past clients a simple, low-pressure way to return when they’re ready.
Give your team time back
ClinicGlide finds promising opportunities and responds while client interest is high.
Build a steadier caseload
Maintain a consistent schedule with thoughtful, practice-approved outreach.
Questions before getting started?
Here’s what to know about bringing more patients back to care with ClinicGlide.
Frequently Asked Questions
How does ClinicGlide decide which clients to suggest?
Do we control which clients receive outreach and what they’re sent?
What happens when a client replies?
Can Clara book clients with their previous therapist?
Will clients know they’re communicating with AI?
Does Clara provide counselling or clinical advice?
What happens if a client shares something urgent or sensitive?
Will ClinicGlide replace our administrative team?
Does ClinicGlide work with Jane or Cliniko?
Does Client Activation match new clients with therapists?
Still have questions? Talk to our team of experts to learn more.
MORE WAYS TO WORK WITH CLINICGLIDE
CONNECT YOUR SYSTEMS
A "Front Door" for your patients
Phone
Text
Web
AI Receptionist
AI Booking Agents
Admin Staff
Scheduling Sync
API Connector
ETL Capabilities
PMS / EHR INTEGRATIONS
Jane.app
Cliniko
Epic
Appointment booked
Friday, November 6th · 1:00 PM
Clara
AI Agent
INBOUND VOICE — CALL CLARA
CLARA · AI BOOKING AGENT
Thanks for calling Galactic Therapy. This is Clara, a virtual scheduling assistant—how can I help today?
CLIENT
Hi, I’d like to book an appointment with Dr. Aaron Beck.
CLARA · AI BOOKING AGENT
Absolutely. I can help with that. What day works best for you?
CLIENT
Friday afternoon, if possible.
CLARA · AI BOOKING AGENT
I found an opening with Dr. Aaron Beck on Friday at 3:45 PM.
•••
Confirm client and appointment details
•••
Appointment booked
Friday, November 6th · 1:30 PM
OUTBOUND VOICE - ACTIVATION
CLIENT
Hello?
CLARA · AI BOOKING AGENT
Good morning, it’s Galactic Therapy calling. We haven’t seen you in a while. I’m Clara, a virtual scheduling assistant, and can help you get booked if you’re ready for a visit.
CLIENT
Yes, please.
CLARA · AI BOOKING AGENT
I can help with that. Would you like the first available opening with Dr. Aaron Beck?
CLIENT
Friday afternoon, if possible.
•••
Confirm client and appointment details
•••
Appointment booked
Friday, November 6th · 2:00 PM
Not sure which approach fits your practice? Talk through your workflow, goals, and current systems with our team.