DIGITAL FRONT DOOR + AI FOR HEALTHCARE
AI-Powered Digital Front Door for Healthcare
Phone. Text. Web. ClinicGlide gives every patient a simple way to access care, while AI gets the work done in real time.
ONE FRONT DOOR FOR EVERY WALK OF LIFE
A legacy Digital Front Door doesn’t work for everyone.
Patients still use the phone.
Not every patient wants another portal or app. Some can’t use them. Pretty well everyone knows how to use the phone.
Access is still too hard.
Patients wait on hold, navigate phone trees and struggle to find the right place to go. Too many simple requests still require staff.
Admin teams are stretched.
Calls, bookings, changes and routine questions consume capacity that could be used where people are actually needed.
FROM DIGITAL FRONT DOOR TO AI FRONT DOOR
Our patient access platform meets every patient where they are.
Help patients from every walk of life access care their way—by phone, text, or web. More patients can book and get help independently, giving your team more time for care and patients a smoother, more satisfying experience.
BOOK ONLINE
Select an appointment
Service: X-Ray
Location: Galactic Hospital
Select a time
Tuesday
August 25
10:00
4:00 PM
4:15
All times shown in Eastern time.
•••
Enter patient and contact details
•••
X-Ray booked
Tuesday, August 25th 2026 · 4:00 PM
Clara
AI Agent
BOOK BY TEXT
Hi, I’d like to book bloodwork.
Absolutely. Which hospital works for you?
Galactic Hospital.
I have Tuesday, August 25th at 3:45 PM available.
•••
Confirm patient and appointment details
•••
Bloodwork booked
Tuesday, August 25th 2026 · 3:45 PM
Clara
AI Agent
BOOK BY PHONE
PATIENT
I’d like to book an appointment.
CLARA · AI BOOKING AGENT
For which service and at which hospital?
PATIENT
An ECG at Galactic Hospital.
CLARA · AI BOOKING AGENT
I found an opening at Galactic Hospital on Tuesday, August 25th at 3:30 PM.
•••
Confirm patient and appointment details
•••
ECG booked
Tuesday, August 25th 2026 · 3:30 PM
AI PATIENT ACCESS
Better patient access, with extra admin capacity built in.
Every routine conversation and task handled through the AI Front Door is work your administrative team doesn’t have to do manually.
Answer every patient
Provide immediate access across phone, text and web, including outside normal office hours.
Follow your workflows
Define what ClinicGlide can do, what information to gather, how requests should be handled and when staff need to step in.
Keep people where they’re needed
AI handles routine administrative work while your team focuses on patients and situations that need human attention.
The patient chooses the channel. ClinicGlide handles the work.
MORE THAN A CONVERSATION
Patients don’t just get an answer. They get things done.
ClinicGlide connects conversations to real healthcare workflows, so routine patient requests can be completed during the interaction.
Real work. Completed in real time.
A FRONT DOOR THAT ALSO REACHES OUT
Start conversations to keep care on track.
Clara calls or texts patients to confirm their appointments, reschedule if needed, and ask check-in questions—making it easier for patients to stay on track and teams to plan ahead.
OUTBOUND VOICE
An MRI reminder with a next step
Clara: Hi, I’m Clara, Galactic Hospital’s virtual assistant. I’m calling to confirm your MRI on Tuesday, August 25 at 3:30 PM. Can you still make it? If so, may I ask a few check-in questions?
Patient: No, I’m sorry. I can’t make that time actually.
Clara: That’s okay. Let’s find you a new time. Would you like the next available appointment?
•••
Find a time that works for the patient
•••
A clear path to rescheduling
MRI · Galactic Hospital