THE AI FRONT DOOR FOR HEALTHCARE
Meet every patient where they are.
Phone. Text. Web. ClinicGlide gives every patient a simple way to access care, while AI gets the work done in real time.
ONE FRONT DOOR FOR EVERY WALK OF LIFE
The Digital Front Door doesn’t work for everyone.
Patients still use the phone.
Not every patient wants another portal or app. Some can’t use them. Pretty well everyone knows how to use the phone.
Access is still too hard.
Patients wait on hold, navigate phone trees and struggle to find the right place to go. Too many simple requests still require staff.
Admin teams are stretched.
Calls, bookings, changes and routine questions consume capacity that could be used where people are actually needed.
FROM DIGITAL FRONT DOOR TO AI FRONT DOOR
Maybe the word “digital” was the problem.
An AI Front Door doesn’t ask every patient to use the same technology. It meets them where they are. Call if you want to call. Text if you want to text. Use the web when that’s easiest. Behind every channel is the same intelligence, workflows and systems, getting real work done in real time.
BOOK ONLINE
Select an appointment
Service: Flu Shot
Location: Galactic Pharmacy
Select a time
Tuesday
August 25
10:00
4:00 PM
4:15
All times shown in Eastern time.
•••
Enter patient and contact details
•••
Flu shot booked
Tuesday, August 25th 2026 · 4:00 PM
Clara
AI Agent
BOOK BY TEXT
Hi, I’d like to book a shingles vaccine.
Absolutely. Which pharmacy location works for you?
Galactic Pharmacy.
I have Tuesday, August 25th at 3:45 PM available.
•••
Confirm patient and appointment details
•••
Shingles vaccine booked
Tuesday, August 25th 2026 · 3:45 PM
Clara
AI Agent
BOOK BY PHONE
PATIENT
I’d like to book with the pharmacist.
CLARA · AI BOOKING AGENT
For which service and what pharmacy location?
PATIENT
UTI treatment, Galactic Pharmacy.
CLARA · AI BOOKING AGENT
I found an opening at Galactic Pharmacy on Tuesday, August 25th at 3:30 PM.
•••
Confirm patient and appointment details
•••
UTI treatment booked
Tuesday, August 25th 2026 · 3:30 PM
SEE IT IN ACTION
Watch the AI Front Door get work done.
See how patients move from request to completed appointment through web, text and phone.
WATCH VIDEO
Online (web) booking video
Patients choose their service and appointment time online.
WATCH VIDEO
Text (SMS) booking video
Patients text what they need and ClinicGlide guides them through the workflow in real time.
WATCH VIDEO
Phone booking video
Patients call, talk naturally and get the help they need without waiting for administrative staff.
AI PATIENT ACCESS
Better patient access, with extra admin capacity built in.
Every routine conversation and task handled through the AI Front Door is work your administrative team doesn’t have to do manually.
Answer every patient
Provide immediate access across phone, text and web, including outside normal office hours.
Follow your workflows
Define what ClinicGlide can do, what information to gather, how requests should be handled and when staff need to step in.
Keep people where they’re needed
AI handles routine administrative work while your team focuses on patients and situations that need human attention.
The patient chooses the channel. ClinicGlide handles the work.
MORE THAN A CONVERSATION
Patients don’t just get an answer. They get things done.
ClinicGlide connects conversations to real healthcare workflows, so routine patient requests can be completed during the interaction.
Real work. Completed in real time.
A FRONT DOOR THAT REACHES OUT TOO
A simple path back to care
For someone who has been away from care, a thoughtful nudge can make it easy to take the next step.
TEXT MESSAGE
Past patient activation
Morning, It’s Galactic Clinic here. Just noticing we haven’t seen you in a while. Would you like a hand finding a time?
Yes, please. I’ve been meaning to get back in. I've just been soooo busy. Can you help with that?
I can help with that. Would you like first available with Dr. Andrew, or is there a specific date you prefer?
•••
Confirm patient and appointment details
•••
Appointment Scheduled
Thursday, August 6th 2026 · 3:45 PM
AI PATIENT ACTIVATION
The front door works both ways.
Patients don’t always reach out when they need care. Your AI Front Door can reach out to them too. ClinicGlide uses AI agents to connect with patients by voice and text before and after appointments, then turns those conversations into action.
Identify
Determine which patients need attention based on the workflow and care setting.
Engage
AI agents reach out by voice or text with a conversation customized to the patient and situation.
Act
Complete the next step, including booking, follow-up or bringing staff into the workflow when needed.
DEMO
One AI Front Door. Patients can come in. You can reach out.