Clara Voice - Healthcare AI Receptionist
Answer every call. Book every visit. Never miss a patient.
Delighting patients is harder than ever
At ClinicGlide, we understand that healthcare operations can get in the way of delighting your patients. Your mission is to help people, not to be a traffic cop on the endless voicemails, delays and issues. But front desk and admin issues plague many clinic owners.
Staffing Issues: Qualified, dedicated admin staff is hard to find, hard to keep, and turnover is very painful.
Quality Issues: Phones go unanswered, messages aren’t followed up, and patient interactions are too rushed.
Profit Issues: Constantly throwing more staff at broken processes beats up your bottom line without making your life easier.
Meet Clara – The Team Member You’ve Been Missing
Clara Voice is the AI Receptionist Tailored to Healthcare Clinics.
Most patients still prefer to call — and front desks can’t keep up. Clara Voice is the AI receptionist that answers all the calls, and gets the admin work done too. She will:
Comfortable phone channel for your patients
Picks up every call on the first ring
No elevator music
Easily book, cancel and reschedule appointments
Answers common questions instantly and patiently
Available 24/7 - evenings and weekends
Simple authentication
Gets work done directly in your EMR
Escalates complex calls seamlessly
Outbound calls for follow-ups and feedback
Works Seamlessly With Your Clinic Technology
Fix Your Phones, and Then Take It To The Next Level
Clara Voice lets you provide patients with a better phone service. Available Services include:
Hear Clara In Action
Listen to Clara as she helps a patient reschedule an appointment live in the Cliniko EMR.
Three Simple Steps to Fix Your Front Desk
We will get Clara Voice up and running for you quickly. She will be taking calls, helping patients and doing real work in your EMR in no time. Here’s how it will work for you:
CHECK IT OUT
Does it sound too good to be true? Book a simple, no-obligation call with our team to get comfortable, and get the right package for your needs
MEET YOUR CLARA
We configure your Clara so she can talk to your patients the same way you would, and connect her to your EMR so she can do the back-end work too
ENJOY
Watch your smile appear more often as Clara helps you delight patients
Clara Voice - Your Questions, Answered
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Clara is designed to feel natural and patient-friendly, but we’re always upfront. Patients will experience smooth, respectful conversations from agents that know their limits and when to take a message.
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Yes. Clara is fully integrated with your Cliniko EMR, allowing her to book, cancel, reschedule, and update patient records just like a front desk staff member would. Jane.app integration is up next.
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Clara knows when to escalate. If a patient needs personalized attention, Clara will seamlessly transfer the call to your designated clinic contact.
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Most clinics are fully up and running within a few days. We handle the configuration, EMR connection, and training so Clara can start helping your patients quickly.
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Absolutely. Clara answers calls 24/7, helping you delight patients even when your front desk is closed. No more missed late night opportunities.
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Yes. Clara is part of ClinicGlide, which is built to the privacy and data security standards required for your clinic to be PIPEDA compliant. Our AI tools do not train on your data.
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No, not by default. However we can record the calls for training and escalation purposes for a small additional fee each month. Then recordings will be kept for 90 days.
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No, not yet. We have not set up the US data residency required for HIPAA compliance yet. Check back often, or contact Sales for more information on timelines.
Get the Benefits of 24x7 Phone Service
Save on Admin Costs: Reduce admin expenses by up to 75%, freeing up your budget for growth, better service, and enhanced patient care.
Effortless Setup: Enjoy a well-organized onboarding experience that gets you exactly what you need to keep your clinic running smoothly from day one.
Secure and Compliant: Your billing data is securely processed in Canada using PIPEDA-compliant sub-processors to ensure full regulatory compliance.
Done Right: Automate tedious tasks into simple, repeatable processes that save time and reduce costly errors.
North American Support: Our domestic customer success team is here to support you every step of the way—helping you glide through your week without disruption.