AI & Automation : Built for Hospitals
ClinicGlide connects patients, providers, and staff with multi-channel AI, smart workflows, and seamless integrations, helping hospitals reduce costs, improve access, and ease admin burdens.
Hospital Operations Are Harder Than Ever
At ClinicGlide, we understand that healthcare operations can get in the way of delighting your patients. Your mission is to help people, but front desk and admin issues plague many hospitals.
Quality Issues
Phones go unanswered, messages aren’t followed up, and patient interactions are too rushed.
Cost Issues
Constantly throwing more staff at broken processes beats up your bottom line without making your life easier
Never-Ending Hassles
Constantly throwing more staff at broken processes beats up your bottom line without making your life easier
Patient Assistant for Outpatient & Walk-In
We know that your hospital admin staff is under as much pressure as your providers. Front desks are under pressure due to overloaded staff, hiring challenges and rising expectations.
With Clara, you can provide them some new assistance so that every call gets answered.
Clara is an AI phone assistant built exclusively for healthcare booking. She handles routine patient requests so your front desk can focus on care instead of phones. This solution is ideal for:
answering incoming calls
booking appointments,
taking smart messages,
and more
She works on behalf of your admin team, reduces admin load, and improves patient access.
👉 Result: smoother workflows, higher efficiency and a better patient experience.
AI Receptionist for Switchboard
No more ‘press 1 for North, press 2 for South’!
Your patients can have a real conversation with a helpful agent powered by a digital switchboard to help them navigate your system.
With Clara on the front line, patients can more easily find the services they are looking for.
This approach ensures patients reach you instantly and that they are helped immediately more often.
Clara manages your phones for you
Answers every call on the first ring
Multi-lingual
Available evenings, weekends, and holidays
Serves the patient immediately when possible
Seamlessly hands off complex calls to your staff
👉 Result: fewer missed appointments, more effective admin teams, and happier patients.
Advanced Work Automation built for Hospitals
From scheduling to proactive outreach, ClinicGlide automates routine work across departments, freeing staff to focus on patients.
AI-Powered patient interactions on multiple channels (Voice, email, SMS, forms) Works with medical EMRs and legacy systems
Book, reschedule, and cancel appointments across multiple services
Call patients with appointment notifications, reminders and forms follow-ups
Send reminders, callbacks, and post-care follow-ups
Integrate deeply with EMRs, scheduling, billing, and reporting systems
👉 Result: Smoother patient journeys, lower costs, and more satisfied staff and patients.
Why Hospitals Choose ClinicGlide
Cut Routine Workload
Expand Patient Access
Maximize Your Budget
Enhance Care Experience
Stay Secure & Compliant
Get a Demo
Voice AI for Your Operation in 3 Easy Steps
At ClinicGlide, we understand that healthcare operations can get in the way of delighting your patients. Your mission is to help people, but front desk and admin issues plague many clinic owners.
Connect
Integrate ClinicGlide with your hospital systems.
Activate
Configure voice AI and workflows across departments.
Run at Scale
Patients get real-time access, your team gets time back.
Frequently Asked Questions — ClinicGlide for Hospitals
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This is up to you. We recommend you tell patients they are interacting with ClinicGlide’s AI. The experience is natural, courteous, and effective, and patients can reach a staff member at any time if they prefer.
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Yes. ClinicGlide books, reschedules, and cancels across multiple departments and calendars, following your policies and slot rules.
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Routine requests are completed by AI. Anything complex, time-sensitive or unclear is escalated to your team with context, including caller history and intent, for fast resolution.
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Yes. Voice, SMS, chat, email, and web forms can be configured for round-the-clock access, including evenings, weekends, and holidays.
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We connect through secure APIs and approved interfaces to read and write scheduling data, update patient records where permitted, and keep requests synchronized.
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ClinicGlide is designed for HIPAA and PIPEDA requirements. Data is encrypted in transit and at rest. Your data is never used to train public models. -
Yes, if you configure your ClinicGlide flows this way, then patients can request a human at any point. We log callbacks when a live transfer is not available.
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All interactions are auditable. You can review transcripts, AI summaries and logs of work completed. We tune prompts and workflows with your team to improve precision over time.
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Pricing is based on expected volume, number of service lines, and integration scope. We offer custom plans for health systems and regional networks.
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Yes. Many hospitals begin with voice coverage for high-volume lines, then add workflows like forms, reminders, eligibility checks, and proactive outreach.
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We support English and French out of the box and can enable additional languages based on your patient population and routing needs.
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Yes all calls are recorded by default, subject to our Data Processing Agreement. When enabled, we follow consent requirements and store recordings securely.
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Guardrails prevent risky actions. Patients can reach staff quickly, and your team can correct ‘FAQ’ answers easily, which are then incorporated into future responses.
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An EMR instance is one account on Jane. If a separate login is required, it's a different instance. Additional EMR instances require a separate plan for Jane.
Still have questions? Talk it out with our Sales Team, by booking a complimentary call with the button below.